Increasing user adoption by modernizing the company's internal platform!
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Company: Trinus
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Role: Product Designer
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Product: Internal Plataform desktop​​
Challenge
Modernize the platform for the web version using the Design System
Increase adoption 30%
Improve SUS test score 6
Limitações
Short delivery time (6 months)
Little user research material
Need to change the existing structure as little as possible
Process
Dual Track model design sprints. Always ahead of delivery sprints.
Design System: Inclusion of new components in the DS to meet use cases.
UX Patterns: X-ray of the screens to map what could be changed following UX patterns consolidated in the market.
​​Roadmap: Contained features that were essential to the product's core activities.
Responsive: Prototype in 3 screen sizes, adapted to the users' reality.
Communication: Teams channel with key users essential to validate solutions and participate in testing.
Responsive
Redesigned screens
List of created observances
Table and projected curves of commercial expenses
Feasibility overview
List of registered products
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Improving the expense journey
In the Expenses journey, it was observed that users faced some difficulty when entering an expense. Therefore, this stage of the experience was improved and modernized, making the process more intuitive and efficient.
Design System
Alguns prints de componentes do DS da companhia que foram criados e implementados na plataforma.
Button Component - Accessibility AA
Switch Component - Accessibility AA
Impact
Após a entrega, a plataforma conseguiu aumento da taxa de adoção e aumento da nota no teste SUS, garantindo melhor satisfação e usabilidade.
50%
Adoption rate growth
7.5
SUS coefficient achieved
11
Redesigned journeys